A four-part series on finding the required, repetitive work nobody wants, and using it to decide where AI should go first.
AI & Automation
The most painful process on your list is usually the wrong first thing to automate. Pick for readiness instead: work that comes up often, has clean handoffs and needs little access. Your first automation is the one everyone remembers.
AI & Automation
Before you point an AI agent at a process, map how the work moves between people, or watch it fail at the seams you didn't look at.
AI & Automation
Asking people what could be automated produces a wish list. Asking what their job requires that they'd stop doing tomorrow produces a map of where AI actually pays off.